Professional Facilitator, Technical Writer, Content Creator, Freelance Editor, eLearning Instructional Developer and Digital Publisher

Adding value through competency and service excellence

About

Who I am

Hi, I'm Douglas Robinson, management consultant, professional facilitator, technical writer, content creator, freelance editor, eLearning instructional developer, and digital publisher.

I have over forty years practical experience in commerce and industry, and have been running my own management consulting and professional facilitation business for the past twenty-eight years, delivering value through effectively transferring knowledge, building competency and implementing best practice. I have sixteen years as an international consultant, facilitator and business trainer.

My mission is to help individuals achieve their success goals, create value and future-proof their careers through acquiring knowledge, developing critical skills and building competency in the four key perspectives of their lives: Financial, Professional, Personal, and Learning and Growth

Industry Experience

Solutions

Services I Offer

MANAGEMENT CONSULTING

Management and business consulting, developing business plans, strategy consulting using Balanced Scorecard framework, scenario planning, strategy mapping, improving operations and business processes, sales, marketing and supply chain optimisation, managing and improving human capital using the Personal Balanced Scorecard System, and DISC behavioural profiling system.

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WRITING, FREELANCE EDITING, PROOFREADING AND DIGITAL PUBLISHING

Technical writing, content creation, business plans, marketing plans, educational and training materials, eLearning instructional design, eBooks and digital products. Freelance editing and proofreading of theses, dissertations, research proposals, learning materials, and technical reports. Specialising in English second language (ESL).

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PROFESSIONAL FACILITATION AND TRAINING

Facilitation of learning and development programs, scenario planning, strategic planning, problem-solving, negotiation skills, innovation and future shaping sessions and workshops.

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COACHING

On-line and in-person coaching for entrepreneurs, business owners, managers, supervisors and front-line managers. Training managers, supervisors and project managers to be coaches. Using GROW and FUEL coaching methodologies, the DISC Behavioural Profiling system, and Personal Balanced Scorecard (PBSC).

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PROJECT MANAGEMENT

Practical project management, coaching of project managers and project teams, project consulting and project management training.

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FOOD SAFETY AND HACCP

Specialist consulting on food safety and HACCP and implementation of HACCP, and HACCP-based food safety systems in food manufacturing and food service organisations.

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